Hello Omez Family ,
First, we want to say a huge thank you for your patience and support. At Omez Beauty, your trust means everything to us, and we know how important it is for your haircare essentials to arrive on time. Unfortunately, some of you have experienced shipping delays on your orders placed since late August, and we want to take full accountability while also keeping you in the loop.
Why the Delay?
The most recent shipment we sent in early August is still being cleared due to high import tariffs and longer customs processing times. Because some of our products are proudly made in Africa, they go through international shipping channels before reaching our U.S. warehouse.
As many of you know, this is part of our mission to support Africans living in Africa by sourcing and producing directly from the motherland. This is also why our Omez Miracle in a Jar Chebe Butter is so unique, it’s made with authentic, traditional ingredients that can’t be duplicated by mass-market brands.
However, the new tariffs ranging from 25% to 50% of product cost have added challenges and costs, causing delays. To keep up, we quickly produced and shipped another batch so that all pending orders can ship as soon as the delivery clears.
What This Means for You
1)If your order is still pending, rest assured it will ship as soon as our current shipment clears customs. We expect this to happen by the end of the week. Our goal is to have all pending orders shipped by next week at the latest.
If, by the end of next week, shipments are still delayed, we will contact all affected customers and offer a refund. You’ll then have the option to reorder once new stock arrives, if you prefer not to wait.
For those who choose to wait, you’ll still receive your order at the original purchase price. However, please note that prices will increase once pending orders are fulfilled. This is due to rising tariff costs (25–50%) that make it unsustainable for us to continue selling the product at the previous price point.
We appreciate your patience and understanding.
2)Only subscription customers will continue to get Miracle in a Jar Chebe Butter at the current price. If you’re not subscribed yet, consider joining the 1-month, 2-month, or 3-month plan so you’ll never miss out even when products sell out online.
3)Limited Stock Ahead: Due to tariffs and streamlining, the Miracle in a Jar may only be available in one size going forward (either 5oz or 16oz).
4)New Product Coming: We’re also excited to introduce a lightweight version of Miracle in a Jar (formerly called Everything and More Chebe Butter). It will soon be rebranded as Miracle in a Jar-All Hair Types. This version is lighter, non-greasy, and perfect for those who found the original formula too heavy.
Rebrand & Packaging Updates
We’ve heard your feedback especially around packaging and product consistency. We are officially in the middle of a major rebrand to
Improve packaging quality
Ensure product consistency
Streamline down to 4–5 key products so we can focus on what works best for your hair
The relaunch date will be announced once all current stock is sold out. But trust us, the wait will be worth it.
While You Wait…
If you haven’t tried it yet, our Everything and More Chebe Butter is still available. It’s lightweight, non-greasy, and works just as beautifully as Miracle in a Jar to keep your hair soft, moisturized, and breakage-free. Honestly, it’s a personal favorite.
Shop now at OmezBeautyProducts.com before it sells out.
Final Note
We know delays and inconsistencies are frustrating, and we’re deeply sorry to anyone who has been affected. But please know this: we are working tirelessly behind the scenes to make Omez Beauty better than ever.
Your support allows us to not only serve your haircare needs but also stay true to our mission, uplifting African communities and creating premium products that honor our heritage.
Thank you for standing with us through the challenges and the wins. The best of Omez Beauty is yet to come.
With love,
The Omez Beauty Team.