Refund policy
Refund & Return Policy
At Omez Beauty Products, we are committed to ensuring you are satisfied with your purchase. Please review our policy below:
Returns
We accept returns under the following conditions:
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Items must be returned within 7 days of purchase
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Products must be unopened, unused, and in their original condition
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Items must be free from fingerprints, hair, or any signs of use
Any items that do not meet these conditions will not be eligible for a return.
Refunds
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All approved refunds will be issued as store credit only
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Shipping costs are non-refundable, as they have already been used to process and deliver your order
Exchanges (Damaged or Defective Items)
If you receive a product that is damaged or broken, we are happy to offer an exchange.
To request an exchange:
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Email us at info@omezbeautyproducts.com
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Include:
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Your order details
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A description of the issue
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Photo evidence of the damaged product
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Once reviewed, we will arrange an exchange for you.
Return Address
Please send all approved returns to:
500B 500N Morrison Avenue
Collinsville, Illinois 62234
United States
If you have any questions, feel free to contact us at info@omezbeautyproducts.com